Refund policy

Digital Products – No Physical Shipping

Thank you for shopping at Converts Harbor.
All products sold in our store are digital products (eBooks, guides, printables, and downloadable resources). No physical items are shipped.

All Sales Are Final

Due to the nature of digital products and immediate access after purchase, all sales are final, and we do not offer refunds, returns, or exchanges once a digital product has been delivered or accessed.

This policy helps protect our content from unauthorized use or distribution.

Exceptions

1- Technical Issues Only

Refunds may be considered only in the following cases:

You were charged multiple times for the same product
You did not receive access to the digital product due to a technical error
The file is corrupted or inaccessible and we are unable to provide a working replacement

If you experience any of the above issues, please contact us within 7 days of purchase at: contact@convertsharbor.com

Include your order number and a brief description of the issue so we can assist you promptly.

2- 14-Day Satisfaction Guarantee (Selected Main Resources Only)

For selected core guides clearly marked on their product pages, we offer a 14-day satisfaction guarantee.

If, within 14 days of purchase, you feel the resource did not help you gain more understanding or confidence, you may request a full refund by contacting us.

This guarantee is offered in good faith to support sincere learners and is limited to one refund per customer per product.

Please note that this guarantee applies only to selected main guides and does not apply to free resources or low-cost printables and mini-guides.